How to Ask for a Product Feature
It’s probably no surprise to you to know that I am in love with Basecamp. If you follow me, at all, you’ve heard me talk about it. You may have also heard me mention that I would love them to add recurring milestones as a feature. I’ve asked once… or maybe a dozen times
Any time that I would Tweet to Jason Fried, founder of 37 Signals (the company behind Basecamp), or e-mail him, I’d always add “About those recurring milestones…” or P.S. – I heart recurring milestones. I reached the pinnacle of semi-success yesterday when he finally Tweeted me (either out of curiosity or annoyance, I can’t say haha) to say, “Hey Erin – can you e-mail me and tell me how you would use recurring milestones?”
So, I did what any video-crazy woman would do and I did a video.
When you want the attention of a company, product, service, etc. go straight to the source and illustrate the power of the community. After I posted the video, I then asked my community to go and five star the video to show Jason & the team at 37 Signals why this feature is so important and relevant.
If you want change, illustrate the change. Show them how, why and the benefit to doing so. People need to see how you’ll use a feature, a service, a product, etc. Illustrate, show, teach…
You can watch the video below or on my YouTube account. If you haven’t already, I’d love more five stars on the video!
Basecamp + Outpost for iPhone = Win!
So, I’m always looking for apps to add to my iPhone that help me take my business even more mobile and in mini-format. Having my laptop is great but I can’t really carry that into a club successfully. If I’m sitting and enjoying happy hour somewhere but want to update a client’s project, I currently had no way to do that except regular (and super boring) email.
Well my friends. Meet Outpost. This is an iPhone app designed to sync up with your Basecamp account to create beautiful and amazing magic. All of the projects get synced, you can do projects, milestones, to-dos and more… This app had my blood racing this morning.
So, I’m only just in sync mode now and will report back later as to the quality and usefulness of this app but WOW – I’m stoked on this Thursday morning.
[tags]Erin Blaskie, BSETC, Business Services ETC, internet marketing, internet marketing strategy, internet marketing support, Outpost, Basecamp, 37 Signals, iPhone, iPhone apps[/tags]
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