Last week (or was it the week before…) I spoke at The Ottawa Network’s (TON) special event on the subject of “Becoming Known by Using Social Media & Blogs”.  Afterward, I had a lot of great questions come in from people who had attended my talk.  There was one in particular that I wanted to post publicly to get YOUR feedback, support, guidance and advice on as I couldn’t answer it.

The question is in two parts.  The first one is good – I answered it but it’s the second I need your help with. :)   Thanks in advance!

——–

An e-mail from Tim Warland:

Thank you for the insight into “today’s generation” at TON last night. I didn’t get a chance to speak with you but have a couple questions:

  1. What is the Google tool you discussed to “stalk” yourself?

    (Erin’s Answer:  The Google tool that I use to stalk myself (haha) is Google Alerts.  You can set them up and have them send you a daily e-mail of the mentions of your name, a keyword, your company name, etc.  Best part is that it is free!)

  2. I think there is a hole in the social media space. Do you know which tool can patch it?

    Two popular social media tools are facebook and linked-in. Although I don’t facebook, it is a place to inform family and casual friends about my life (not specifically my work life). LinkedIn is for my professional network. As a rule, I only connect to people I know well enough to introduce them to other people in my network. That leaves a hole for about 400 people I know. Folks like the person I shared a plane ride to Boston, people from whom I collected a business card at a tradeshow. Maintaining some form of informal connection is important. What tool manages these casual relationships?

    I’d like to nurture these people who, for the most part, haven’t connected to social media. My objective is to create a monthly newsletter that I can email to different tribes (if the term is correct). The 6-paragraph version of the newsletter would be for family and close friends (the facebook crowd). A three paragraph version would be for professional colleagues (the linkedIn crowd). A single paragraph version would go to the hundreds of casual connections.

    The email would direct people to view my blog (which would look like the 6-paragraph newsletter) and suggest they follow me on twitter, or whatever. The idea would be to encourage them to make a connection back to me.

    What tool is available to fill this space as we transition the older crowd (my tribe) to the new media? Any ideas?

    (Erin’s Answer:  I don’t really know… I use Twitter but I don’t know that it’s a great transitional tool.  Let’s put this to the crowd!)

Thank you in advance!  Leave a comment if you can help answer #2.

  • steve_ulrich
    Erin, one more thing. If Tim were to use Friendfeed, I believe these people who he wants to be in contact with can be invited to Friendfeed and then can receive his posts, messages, by subscribing to Tim's feed. Do you agree, that this is a reasonable suggestion for him. - Steve
  • steve_ulrich
    Hi Erin: I think you might want to email Tim and ask him this question as a way to answer his. Does he just want one way communication, in other words just emailing this unique set of contacts he has met at various events, or does he want them to be able to communicate with each other as well. If it's only one-way, he to them, he is better off setting up an e-mail list and just sending them email. I could suggest setting up his own network, like NING, they become part of his NING network, and he can communicate with them in a two-way fashion, but they are also connected to each other if they wish to friend each other. This includes the other comment about NetworkHippo, that is a network as well, they would have to subscribe to Tim's Network Hippo, and then friend each other if they wish.


    Erin, what I'm not clear about, and I'm not sure if you're clear as well, is does Tim want a networking site just to communicate with others and each to him, or does he want to have them have the ablity to network with each other.



    Any question about what I've written, or want to discuss, just send me an email. - Steve
  • What about the "lists" feature in Facebook? I use it to group contacts i.e professional, university, friends and family, so that certain people such as my employer who I am connected with, can't see certain aspects of my profile/information. They have made this fairly easy to do with the newer customizable privacy controls. You can also send messages to these lists - Facebook inbox messages aren't exactly email, but I believe people still read them!


    That would be my solution as opposed to signing up for yet another service.



    /end 2 cents
  • Erin - this is a perfect description of http://www.networkhippo.com - enabling people to develop professional relationships with people that they connect with through social networking sites.
  • #2 I'd say, if they're not in social media, then looking for a social media "tool is a waste of time. I'd recommend CRM software (like salesforce.com) to set up regular contact with those individuals. Send out the email, make it customized as much as you can pulling info from the CRM software, make it short, direct them back to the blog with a link that has an enticing title. "Which one of these ... are you missing?" Too often, people are looking for a high-tech answer. You don't need a digitally-operated nail-driver that connects wirelessly to your iPhone just to hang a picture on the wall; a good ol' hammer will suffice.
  • Try http://www.gist.com/ - it's in beta since since September. Looks promising.


    cheers
  • Try http://www.gist.com/ - it's in beta since since September. Looks promising.


    cheers
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